Shipping policy

Shipping Policy

Our team is honored to send each package with care and intentionality.

Processing Times
All orders are processed within 3–5 business days. You will receive a confirmation email once your order has been shipped.

Shipping & Delivery
We ship via reputable carriers and standard delivery typically takes 5–10 business days depending on your location.

Please Note: Once your order has been handed over to the postal service, the Trophy Team is not responsible for any delays, misdeliveries, or losses caused by the carrier. We recommend tracking your order using the link provided in your email and contacting the carrier directly if you experience issues. However, we will do our best to ensure we follow proper protocol to get your item(s) shipped to you. 

Incorrect Shipping Information
Please double-check your shipping address at checkout. We are not responsible for packages sent to incorrect or incomplete addresses provided by the customer.

If you have any questions or concerns, we’re here to help! Please email us at info@phyliciagoings.com

- The Trophy Team